AG still looking at Dusty Old Cars; 'Intense' talks about consumer complaints

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AG still looking at Dusty Old Cars; 'Intense' talks about consumer complaints

NASHUA – The state continues to investigate the Nashua-based Dusty Old Cars, a dealership specializing in classic and antique automobiles, as more customer complaints are being filed with the New Hampshire Attorney General’s Office.

Assistant District Attorney James Boffetti said this week he is having discussions with the business’ attorney about the dealership and the complaints.

NASHUA – The state continues to investigate the Nashua-based Dusty Old Cars, a dealership specializing in classic and antique automobiles, as more customer complaints are being filed with the New Hampshire Attorney General’s Office.

Assistant District Attorney James Boffetti said this week he is having discussions with the business’ attorney about the dealership and the complaints.

“They are intense discussions,” Boffetti said.

The Airport Road classic car dealership has been hit with 85 formal complaints filed with the attorney general’s office, most coming in the past year. From January 2016 through to last week, there have been 65 complaints filed with the attorney general, 11 of those coming since the start of 2017.

Customers who spoke to The Telegraph have said Dusty Old Cars sells vehicles that are not as advertised on the company website, and assert the business refuses to give refunds when there is an problem with a purchased vehicle.

A frequent complaint made against the company is Dusty Old Cars does unnecessary repair work on cars consigned with the company, leaving people who sell their cars through the dealership with little or nothing to show for the sale. Other customers have said the company does not disclose to them when their consigned cars have been sold, and they wait months for payment, which is usually less than initially promised. These customers say they end up having a car registered in their name, and a car they pay insurance on, that has been sold without their knowledge.

Scorned customers have also said the company tried to scare them into silence with a non-disparagement clause in their contracts, so that they cannot leave negative reviews of the company.

The business started five years ago in Derry and has since expanded into a 125,000-square-foot facility on Airport Road, according to owner Stephan Condodemetraky. The business has 25 employees, more than 400 cars in its facilities and has conducted more than 4,000 transactions. Condodemetraky has denied any wrongdoing.

Damien Fisher can be reached at 594-1245 or dfisher@nashuatelegraph.com.

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Published at Thu, 09 Feb 2017 03:44:22 +0000

About Bazie 10580 Articles
I love anything to do with classic cars and vintage cars and I own a few classic cars. I regular attend classic car shows in my spare time.

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